Electric Service and Water Service Sign-up

Steps to Setup Water/Sewer or Electric Service

1. Create a profile for or access our online customer portal.
2. Create a service request to initiate service.
3. Review the associated charges listed below.

Online Portal Setup

The City of Glenwood Springs is excited to announce that we have upgraded our utility billing software! Customers may sign up for service, pay bills, and more in our new customer self-service portal. Learn more about the portal at https://cogs.us/756/Utility-Customer-Online-Portal/.

Ready to access the portal directly?  Go to www.cogs.us/epay.  

Associated Charges

The following charges are associated with establishing new utility service.  Deposits are automatically applied to accounts after 12 months of consecutive on-time bill payment.  Customers who terminate service before that time will see the deposit applied to their final bill.  

The following charges will be billed on the first bill for each service, as appropriate:

$25.00 per metered service at location
     Sewer-only (not metered) - $25.00

Residential - $50.00
Commercial - $150.00

  • Phone - 970-384-6455
  • E-mail - utilities@cogs.us
  • In-person at the Finance Department in City Hall - 101 West 8th Street
    • Monday - Thursday, 7:30 am - 5:30 pm

  1. Finance Department

    Physical Address
    101 West 8th Street
    1st Floor of City Hall
    Glenwood Springs, CO 81601

    Mailing Address
    PO Box 458
    Glenwood Springs, CO 81602

    Fax: 970-945-2597