What if I have a problem with my cart?
  • You may call the city and request a size change, during the first month of the program this will be free.
  • To report a problem with service, if your cart is damaged or if you want to change a cart size you will contact the city.

Show All Answers

1. Who will be included in the PAYT program?
2. Why is PAYT being implemented now?
3. What is the anticipated timeline on this process?
4. What is the plan for carts?
5. Will I be able to choose my hauler?
6. What if I don’t want to recycle?
7. What if I don’t sign up for service?
8. What if I take my trash to the Recycle Center/landfill/other and don’t need service?
9. How will billing for the new system work?
10. What if I have a problem with my cart?
11. Can I still get food waste and yard waste collected?
12. What happens if I put trash in my recycling cart?
13. What if I have more trash than fits in my cart?